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Factsheet 18/03/2016

Apologies

Apologies

Time to read article: 2 mins
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Unfortunately things do go wrong in healthcare and sometimes patients are dissatisfied, disappointed or upset with the care that they have received. Medical Protection supports open communication, and we encourage members to apologise where things have gone wrong, regardless of fault.

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Workshop

Mastering adverse outcomes

Location: Various (Read more for further details)
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Mastering adverse outcomes

This workshop will give you the skills to successfully communicate with your patients should they suffer an adverse outcome during their care. Gain effective strategies and enhanced skills to help you respond, with an introduction to the ethical, legal and regulatory obligations that you would face following an adverse outcome.

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Factsheet 09/01/2016

Raising concerns and whistleblowing - Northern Ireland

Raising concerns and whistleblowing - Northern Ireland

Time to read article: 3 mins
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One of the most difficult situations faced by any clinician is when you are concerned that a colleague’s behaviour, health or professional performance may be placing patients at risk. This factsheet outlines your duty to raise concerns when patients may be at risk of harm.

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Factsheet 05/11/2015

Clinical negligence claims – what to expect - England

Clinical negligence claims – what to expect - England

Time to read article: 3 mins
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A clinical negligence claim is a demand for financial compensation for alleged harm caused by substandard clinical care. Common reasons for claims include failure or delay in diagnosis, or incorrect treatment. In fact, many claims arise out of poor communication.

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Factsheet 21/10/2015

Female Genital Mutilation (FGM) - England

Female Genital Mutilation (FGM) - England

Time to read article: 2 mins
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Female Genital Mutilation (FGM) has been a criminal offence in the UK since 1985 and the legislation was re-enacted in the Female Genital Mutilation Act 2003. Five official reports on the subject have been published since November 2013 and MPS has produced this guidance for members.

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Factsheet 21/10/2015

Female Genital Mutilation (FGM) - Scotland

Female Genital Mutilation (FGM) - Scotland

Time to read article: 2 mins
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Female Genital Mutilation (FGM) has been a criminal offence in the UK since 1985 and the legislation was re-enacted in the Female Genital Mutilation Act 2003. Five official reports on the subject have been published since November 2013 and MPS has produced this guidance for members.

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Factsheet 21/10/2015

Female Genital Mutilation (FGM) - Wales

Female Genital Mutilation (FGM) - Wales

Time to read article: 2 mins
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Female Genital Mutilation (FGM) has been a criminal offence in the UK since 1985 and the legislation was re-enacted in the Female Genital Mutilation Act 2003. Five official reports on the subject have been published since November 2013 and MPS has produced this guidance for members.

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Articles and features 17/10/2015

Top tips to create a great GP job advert

Top tips to create a great GP job advert

Time to read article: 3 mins
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Recruitment is becoming harder these days so to attract the best staff it’s worth spending a bit of time to write a great advert for your vacancy. If you create a template, some information will stay the same no matter what role you are advertising.

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Articles and features 10/10/2015

FAQs - sickness absence

FAQs - sickness absence

Time to read article: 4 mins
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We have written to invite a member of staff to a formal capability hearing after a period of informal professional support. He is now off work sick. What is the appropriate course of action for us?

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Articles and features 08/10/2015

From the case files

From the case files

Time to read article: 3 mins
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Brain cancer accounts for quarter of all childhood cancers, yet many GPs may still not have experience of the condition. Dr Rachel Birch outlines a case where diagnosis could have been made earlier

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Articles and features 04/10/2015

CQC Special

CQC Special

Time to read article: 2 mins
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CQC compliance topped a recent Medical Protection survey of practice managers’ main concerns. We profile a practice who were recently inspected by the CQC, and interview two inspection managers about how practices can prepare for the process

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01/10/2015

Chapter 4: Professionalism - What to do when things go wrong

Chapter 4: Professionalism - What to do when things go wrong

Time to read article: 6 mins
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The overwhelming majority of patients receive safe and effective care. However, when things do go wrong, it can be catastrophic for all involved. Part of being professional is having the knowledge and awareness to deal with such situations effectively.

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Factsheet 01/10/2015

Confidentiality – Disclosures relating to patients who are unable to...

Confidentiality – Disclosures relating to patients who are unable to consent - Wales

Time to read article: 4 mins
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You owe a duty of confidentiality to all your patients, past or present, even if they are adults who lack capacity. You may be asked to provide information from the medical records of patients who are incapable of giving consent, are aged under 18, or have died. This factsheet gives you further information about dealing with these circumstances.

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01/10/2015

Needlestick injuries

Needlestick injuries

Time to read article: 4 mins
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Needlestick injuries can be classified as any piercing wound caused by a hypodermic needle, or by other sharp instruments or objects such as scalpels, mounted needles, broken glassware, etc.

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Factsheet 01/10/2015

Consent – Children and young people - Wales

Consent – Children and young people - Wales

Time to read article: 3 mins
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Valid consent is just as important when treating children and young people as it is with adults. In some situations children are able to give consent themselves, and sometimes others need to take the decision on their behalf. This factsheet sets out the basic information to enable you to obtain the appropriate consent from children and young people.

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01/10/2015

Communicating with patients by text message - Wales

Communicating with patients by text message - Wales

Time to read article: 2 mins
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Text messaging allows practices to target and contact hundreds of patients within minutes. Patients can respond by text with replies automatically forwarded to a specified email address. Many practices are signing up to using a text messaging service to inform patients of appointments, flu vaccinations, etc.

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Factsheet 30/09/2015

Medical records - Scotland

Medical records - Scotland

Time to read article: 3 mins
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Good medical records – whether electronic or handwritten – are essential for the continuity of care of your patients. Adequate medical records enable you or somebody else to reconstruct the essential parts of each patient contact without reference to memory. They should therefore be comprehensive enough to allow a colleague to carry on where you left off.

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Factsheet 30/09/2015

Disclosures without consent - Scotland

Disclosures without consent - Scotland

Time to read article: 4 mins
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Certain circumstances can mean you are obliged to disclose information about a patient, even if you do not have their consent; under other circumstances, disclosure may be justifiable. This factsheet gives you further information about these circumstances.

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Factsheet 30/09/2015

Disclosures relating to patients unable to consent - Scotland

Disclosures relating to patients unable to consent - Scotland

Time to read article: 4 mins
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You owe a duty of confidentiality to all your patients, past or present, even if they are adults who lack capacity. You may be asked to provide information from the medical records of patients who are incapable of giving consent, are aged under 16, or have died. This factsheet gives you further information about dealing with these circumstances.

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Factsheet 30/09/2015

The Procurator Fiscal and Fatal Accident Inquiries - Scotland

The Procurator Fiscal and Fatal Accident Inquiries - Scotland

Time to read article: 5 mins
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If a death occurs in a violent or unnatural manner, in custody, or suddenly but without certain cause, the Procurator Fiscal has a duty to inquire into the death. This factsheet sets out the role of the Procurator Fiscal, the reporting process and what will happen once you have reported a death to the Procurator Fiscal.

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