Raising concerns and whistleblowing
One of the most difficult situations faced by any clinician is when you are concerned that a colleague’s behaviour, health or professional performance may be placing patients at risk. This factsheet outlines your duty to raise concerns when patients may be at risk of harm.
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Avoiding burnout as a practice manager
General practice is under increasing strain, causing greater pressure on the whole practice team. Sam McCaffrey explores the greatest causes of stress amongst practice managers, and offers tips on how to increase resilience and avoid burnout.
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Non-therapeutic circumcision - UK
Non-therapeutic circumcision of male children is carried out for religious or ritual reasons and is generally not available on the NHS.1 There is also a significant issue related to the appropriateness of the facilities in which the operation is carried out and a lack of formal training and certification in circumcision.
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Followership: the forgotten part of leadership
It goes without saying that strong leadership is vital to ensuring the stability and success of healthcare systems. But the value of followers in challenging this leadership is just as great, say Mr Andrew Gibbons and Ms Danielle Bryant.
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Duty of candour and reporting concerns
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Consent
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Communicating with patients
Patients who are kept informed about their condition and are involved in deciding on the appropriate treatment are more likely to comply with the treatment you suggest, and less likely to complain if things go wrong.
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Chaperones
The medical consultation is a challenge to both doctor and patient, whether in the community or in hospital. The need for more detailed discussions with patients, along with their increasing autonomy and right to make choices in relation to their clinical care and treatment, has affected the traditional role of the doctor-patient relationship. This has made maintaining appropriate professional boundaries in the doctor-patient consultation more challenging, however, the guidance from national and regulatory bodies is clear that it is always the health professional's responsibility to do so.
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Video: Anatomy of a claim
This video looks at a scenario where a patient brought a claim against three GPs in the same surgery, and how understanding the varied claims enabled us to support the doctors throughout the whole process.
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Flu vaccine - supporting public health initiatives
Medical Protection actively supports public health initiatives involving the vaccination of susceptible groups in the community, including the flu vaccine.
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Nausea and weight loss – what’s the cause?
Dr W faces a regulatory hearing after a delayed diagnosis – find out how record-keeping helped the defence.
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Managing conflict in general practice
Suzanne Creed, Clinical Risk Education Manager explains how to increase your understanding of conflict and provides some key strategies to deal with it more effectively.
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Top ten tips for managing a redundancy situation
Employment law experts Croner Consulting provide advice on how to manage redundancy within your practice to ensure the rights of employees are respected.
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From the advice line: consent for childhood immunisation
Dr Rachel Birch, medicolegal consultant and editor-in-chief of Practice Matters, shares a recent case where a member sought advice regarding consent for childhood immunisation.
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Ask the expert: Is a patient’s son entitled to access his mother’s co...
Ask the expert: Is a patient’s son entitled to access his mother’s confidential information?
Is the patient’s son entitled to access his mother’s confidential information? Where a patient lacks capacity clinicians should consider what action is in the patient’s best interests.
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Ask the expert: Are we obliged to facilitate a request for CCTV foota...
Ask the expert: Are we obliged to facilitate a request for CCTV footage of the practice car park?
Are we obliged to facilitate a request for CCTV footage of the practice car park? You need to consider the confidentiality of other patients. Dr Rachel Birch, medicolegal consultant, answers a member’s query.
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Chapter 2: Professionalism - What does it look like?
Here we look at some of the characteristics commonly associated with a professional person; as a doctor, these are perhaps the minimum expectations patients have of you.
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Inquests - Northern Ireland
An inquest is a fact-finding exercise that is conducted by the Coroner and, in some cases, in front of a jury. The purpose of an inquest is to find out who the person was and, how, when and where they died. This factsheet gives further information about what happens at an inquest.
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Inquests - Wales
An inquest is a fact-finding exercise that is conducted by the coroner and, in some cases, in front of a jury. The purpose of an inquest is to find out who died – when, where, how and in what circumstances. This factsheet gives further information about what happens at an inquest.
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Solutions for providers working at scale
Medical Protection responds to the GMC’s ‘State of Medical Education and Practice in the UK’ 2015 report
Medical Protection welcomes the insights which can be drawn from the General Medical Council’s (GMC) ‘State of Medical Education and Practice in the UK’ 2015 report.1 The report highlighted that of 2,750 complaints that the GMC investigated in 2014, 1,428 closed without further action. This means that more than half of all complaints that the GMC investigated closed with no further action on the practitioner. It was also reported that the average GMC case length was 6.2 months.
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