This workshop will give you the skills to successfully communicate with your patients should they suffer an adverse outcome during their care. Gain effective strategies and enhanced skills to help you respond, with an introduction to the ethical, legal and regulatory obligations that you would face following an adverse outcome.
"If we all exercise what we were taught today, the patient care will be excellent". Workshop feedback
Taking control when things go wrong
Understand what an adverse outcome is, and why they happen
Learn the A.S.S.I.S.T model to aid communication with your patients
Discover why patients take action against doctors
Understand the legal, cultural and ethical obligations around adverse outcomes.
Event Information
Location:
Various
Synopsis:
This workshop will give you the skills to successfully communicate with your patients should they suffer an adverse outcome during their care. Gain effective strategies and enhanced skills to help you respond, with an introduction to the ethical, legal and regulatory obligations that you would face following an adverse outcome.
Suitable:
Foundation doctors, Doctors in specialty or GP training, Non-consultant hospital doctors
Consultants, GPs
Format:
Three-hour workshop, Short lectures, Reflective exercise, Small group-facilitated discussions, Group activities, Rehearsal of skills
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