Important information for primary care members practising in England and Wales
The introduction of state indemnity schemes in England and Wales for both new and historical primary care claims liabilities means that you may need to contact NHS Resolution in England, or NHS Wales Shared Support Services in Wales, for indemnity and assistance with a clinical negligence claim.
Click to view latest informationContacting a medicolegal consultant
Our medicolegal advice service is open to members with urgent queries and medicolegal emergencies 24 hours a day, 365 days a year.
If you encounter such an emergency please call 0800 561 9090 or email [email protected]
Alternatively, you can use our contact form to submit your query securely online. One of our expert medical advisory team will respond as soon as possible.
In the interests of patient confidentiality, please do not include information in an email that would allow a patient to be identified.
Read our contact guidelines to help speed up your enquiry.
To view our medicolegal advice related FAQ click here.
Medical Protection believe in always giving you the best advice. To help us do this we may monitor and record our calls for training and quality purposes. Please remember to protect your patient’s privacy by not revealing their identity during the call or in email correspondence unless we specifically ask.
Counselling service
Medical Protection offers counselling to any members experiencing work-related stress, or stress that they feel could impact their practice.Browse our medicolegal factsheets
Factsheets provide only a general overview of the topic and should not be relied upon as definitive guidance.
If you are a Medical Protection member and you are facing an ethical or legal dilemma, contact an adviser.
Medical Protection offers press support for members
If you find yourself in the media spotlight please get in touch and we can provide experienced advice and support, including liaising with journalists and providing statements on your behalf.
We're available to help 24 hours a day, seven days a week.
Will you still help me if I leave Medical Protection?
Where you are eligible for Medical Protection’s occurrence-based protection you can seek assistance for any complaint or claim arising from an adverse incident that took place during membership of Medical Protection – even if it is brought years later, or if you have long since left membership. Occurrence-based protection means you do not need to make any further arrangements for long-term protection after your membership ends.
I'm worried about something that's happened. Can I talk to Medical Protection about it?
Does requesting advice affect my annual membership subscription?
We actively encourage members to contact us for advice to provide peace of mind and to help prevent a concern or problem escalating.
Medical Protection does not use the number of requests for advice as part of its risk assessment of a member. This includes determining their membership subscription.
In exceptional cases, where a request for advice involves facts or circumstances of a highly unusual or unique nature it might trigger a general review of an individual’s risk profile. However, we stress that this would be very unusual.
So, if you want to discuss a medico-legal issue or need advice on how to prevent a concern or problem escalating, please do let us know - we are only a phone call away.
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