Whether a bolt out of the blue or a digital manifestation of a deteriorating doctor-patient relationship, negative online reviews are an increasingly common part of the healthcare landscape. So, what do you do when you encounter one? Claire O’Leary, Case Manager at Medical Protection, advises don’t panic – use it as a chance to improve your practice

Conversations around a patient’s weight can be challenging if not handled correctly. Sinead Lay, Case Manager at Medical Protection, offers some advice and looks at why the issue is likely to become more commonplace in future.

We all know the importance of keeping good records, and now GPConsult.co.uk makes it easier than ever for doctors to make clear, timely patient notes. GP Dr Rima Aboud talks about her experience with record keeping and how this new resource can help.

Medical experts are crucial to many different legal processes. They can assist in clinical negligence claims, regulatory matters, Inquests and even criminal cases.

Sepsis is a serious condition, with significant medicolegal risk. Dr Dawn McGuire, Medicolegal Consultant at Medical Protection, looks at where the risk lies

Edward Leigh of The Center for Healthcare Communication argues that good communication with your patients has the potential to lower the chance of malpractice claims - even when mistakes are made.

Dr Beth Walker, Medicolegal Consultant at Medical Protection, analyses a recent case and looks at what it means for clinicians

Dr Gabrielle Pendlebury, Medicolegal Consultant at Medical Protection, looks at this increasingly common dilemma

As the vaccination programme against COVID-19 continues in the UK, the usual laws around patient consent still apply. But what if your patient lacks capacity to consent? Dr Jayne Molodynski, Medicolegal Consultant at Medical Protection, offers advice and guidance

It is essential that your employees understand the expectations to maintain certain standards of behaviour, both in and out of the office. Here Croner, trusted HR experts, explore how you can manage employee conduct.