Select country
Refine my search
Publications, Case Reports and Resources
Factsheet 01/10/2013

HSC complaints procedure – Hospital setting

HSC complaints procedure – Hospital setting

Time to read article: 5 mins
Close Preview

Complaints in health and social care: standards and guidelines for resolution and learning (2009) aims to provide a simple, consistent approach for staff who handle complaints, and for patients who raise complaints across all health and social care services.

Read more

Article contains

Tagged in...

Factsheet 01/10/2013

Report writing - Northern Ireland

Report writing - Northern Ireland

Time to read article: 3 mins
Close Preview

One incident can be investigated in a number of different ways – as a complaint, a clinical negligence claim, a criminal case, a disciplinary matter by your employer, a Coroner’s inquest or a complaint to the GMC. An important starting point is your written report on the circumstances of the incident. This factsheet gives more information about writing this report.

Read more

Article contains

Tagged in...

Articles and features 05/09/2013

Robodoc

Robodoc

Time to read article: 7 mins
Close Preview

Patient safety in healthcare has never been more in the spotlight. Events such as the Stafford Hospital scandal and the subsequent Francis Report have raised awareness that at times patients receive suboptimal care.

Read more

Article contains

Tagged in...

Factsheet 01/08/2013

Parental responsibility - Wales

Parental responsibility - Wales

Time to read article: 3 mins
Close Preview

Parental responsibility refers to the rights and responsibilities that most parents have in respect of their children. This factsheet gives advice on who has parental responsibility and where responsibility lies in situations in which there are disagreements over the best interests of the child.

Read more

Article contains

Tagged in...

01/07/2013

Recording consent and consent forms

Recording consent and consent forms

Time to read article: 1 mins
Close Preview

Apart from certain treatments carried out under the Mental Health Act and some forms of fertility treatment, there is no legal requirement to obtain written consent, but most health organisations have policies stipulating when written consent should be obtained. Employees are expected to be familiar with these and adhere to them.

Read more

Article contains

Tagged in...

Factsheet 01/05/2013

Confidentiality – Disclosures without consent - Northern Ireland

Confidentiality – Disclosures without consent - Northern Ireland

Time to read article: 4 mins
Close Preview

Certain circumstances can mean you are obliged to disclose information about a patient, even if you do not have their consent; under other circumstances, disclosure may be justifiable. This factsheet gives you further information about these circumstances.

Read more

Article contains

Tagged in...

01/05/2013

Access to medical reports

Access to medical reports

Time to read article: 3 mins
Close Preview

Doctors may, on occasion, receive a request from a patient’s employer for a medical report to be delivered directly to the HR department, without the patient seeing it. However, before any medical report can be provided, you must be satisfied that the patient has given valid consent to the release of the information.

Read more

Article contains

Tagged in...

New site feature tour

Introducing an improved
online experience

You'll notice a few things have changed on our website. After asking our members what they want in an online platform, we've made it easier to access our membership benefits and created a more personalised user experience.

Why not take our quick 60-second tour? We'll show you how it all works and it should only take a minute.

Take the tour Continue to site

Medicolegal advice
0800 561 9090
Membership information
0800 561 9000

Key contact details

Should you need to contact us, our phone numbers are always visible.

Personalise your search

We'll save your profession in the "I am a..." dropdown filter for next time.

Tour completed

Now you've seen all of the updated features, it's time for you to try them out.

Continue to site
Take again