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Factsheet 01/05/2011

Removing patients from the practice list - Wales

Removing patients from the practice list - Wales

Time to read article: 3 mins
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Removing patients from the practice list is an emotive issue, risking criticism from bodies such as the Ombudsman, the GMC and the media and should only be used as a last resort. The reasons for removing a patient from the list can be varied, but it should not be in response to patients lodging a complaint or failing to comply with treatment.

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Factsheet 10/01/2011

Parental responsibility - Scotland

Parental responsibility - Scotland

Time to read article: 3 mins
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Parental responsibility refers to the rights and responsibilities that most parents have in respect of their children. This factsheet gives advice on who has parental responsibility and where responsibility lies in situations in which there are disagreements over the best interests of the child.

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Articles and features 07/11/2009

Being open

Being open

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Never underestimate the power of saying sorry when mistakes are made, says Dr Stephanie Bown, MPS Director of Policy and Communications.

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