John Tiernan, Executive Director of Member Engagement at MPS will retire in July 2016, after 23 years’ supporting doctors and dentists in dentolegal and medicolegal issues.
Read moreFollowing the launch of the Parliamentary Health Service Ombudsman’s (PHSO) report titled General practice complaint handling across England: a thematic review, which was released today in collaboration with the Care Quality Commission (CQC), NHS England and Health Watch, Medical Protection reminds members of its position on apologies.
Read moreUnfortunately things do go wrong in healthcare and sometimes patients are dissatisfied, disappointed or upset with the care that they have received. Medical Protection supports open communication, and we encourage members to apologise where things have gone wrong, regardless of fault.
Read moreMedical Protection has made changes to how it sets GP subscriptions to reflect current and emerging primary care delivery across the UK. New definitions of work patterns have been introduced, in a move that Medical Protection hopes will help members who wish to work extended hours.
Read moreOne of the most difficult situations faced by any clinician is when you are concerned that a colleague’s behaviour, health or professional performance may be placing patients at risk. This factsheet outlines your duty to raise concerns when patients may be at risk of harm.
Read moreDuring these difficult times for the people affected by Storm Desmond, Medical Protection wants to do what it can to support its members to keep the public healthy and safe. We know that those working in general practice are doing all they can to respond to any increase in demand for their services.
Read moreA clinical negligence claim is a demand for financial compensation for alleged harm caused by substandard clinical care. Common reasons for claims include failure or delay in diagnosis, or incorrect treatment. In fact, many claims arise out of poor communication.
Read moreFemale Genital Mutilation (FGM) has been a criminal offence in the UK since 1985 and the legislation was re-enacted in the Female Genital Mutilation Act 2003. Five official reports on the subject have been published since November 2013 and MPS has produced this guidance for members.
Read moreFemale Genital Mutilation (FGM) has been a criminal offence in the UK since 1985 and the legislation was re-enacted in the Female Genital Mutilation Act 2003. Five official reports on the subject have been published since November 2013 and MPS has produced this guidance for members.
Read moreFemale Genital Mutilation (FGM) has been a criminal offence in the UK since 1985 and the legislation was re-enacted in the Female Genital Mutilation Act 2003. Five official reports on the subject have been published since November 2013 and MPS has produced this guidance for members.
Read moreRecruitment is becoming harder these days so to attract the best staff it’s worth spending a bit of time to write a great advert for your vacancy. If you create a template, some information will stay the same no matter what role you are advertising.
Read moreWe have written to invite a member of staff to a formal capability hearing after a period of informal professional support. He is now off work sick. What is the appropriate course of action for us?
Read moreBrain cancer accounts for quarter of all childhood cancers, yet many GPs may still not have experience of the condition. Dr Rachel Birch outlines a case where diagnosis could have been made earlier
Read moreMedicolegal Adviser Dr Marika Davies explains how to maintain professionalism when dealing with trivial requests from patients
Read moreCQC compliance topped a recent Medical Protection survey of practice managers’ main concerns. We profile a practice who were recently inspected by the CQC, and interview two inspection managers about how practices can prepare for the process
Read moreNew regulations on NHS complaints in Wales came into force on 1 April 2011. The regulations, along with guidance, are designed to make complaints handling open and accountable, fair and proportionate, and patient-focused – with a view to seeking continuous improvement.
Read moreYou owe a duty of confidentiality to all your patients, past or present, even if they are adults who lack capacity. You may be asked to provide information from the medical records of patients who are incapable of giving consent, are aged under 18, or have died. This factsheet gives you further information about dealing with these circumstances.
Read moreMaking and using audio and visual recordings of patients can benefit medical training, research and treatment. However, it poses risks for doctors regarding consent and confidentiality.
Read moreValid consent is just as important when treating children and young people as it is with adults. In some situations children are able to give consent themselves, and sometimes others need to take the decision on their behalf. This factsheet sets out the basic information to enable you to obtain the appropriate consent from children and young people.
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