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Case report 13/11/2020

Delayed diagnosis of renal disease leads to claim

Delayed diagnosis of renal disease leads to claim

Time to read article: 6 mins
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Patient facing kidney transplant or lifelong dialysis makes a negligence claim against GPs and hospital following delayed referral to nephrology and failure to recognise her underlying renal condition. This case report looks at where clinicians went wrong, and explains how MPS managed to settle the case for a moderate sum that was substantially less than the original request.

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Factsheet 01/10/2013

HSC complaints procedure – Hospital setting

HSC complaints procedure – Hospital setting

Time to read article: 5 mins
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Complaints in health and social care: standards and guidelines for resolution and learning (2009) aims to provide a simple, consistent approach for staff who handle complaints, and for patients who raise complaints across all health and social care services.

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