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Advice centre articles
NHS Complaints Procedure - Wales
Time to read article: 3 mins
The regulations on NHS complaints in Wales are designed to make complaints handling open and accountable, fair and proportionate, and patient-focused. The emphasis is on resolving concerns in a timely fashion, openly and honestly, and a philosophy of “investigate once, investigate well”.
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Medication
Medication
Time to read article: 2 mins
Giving Evidence - Courts and Inquests
Time to read article: 7 mins
As a doctor, you may be asked to give evidence in many different types of tribunals, including criminal or civil courts, the coroner’s court and employment or mental health tribunals.
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Duty of candour and reporting concerns
Time to read article: 4 mins
Consent
Time to read article: 7 mins
Quality Administrator (Leeds)
Time to read article: 1 mins
As a Quality Administrator you will be responsible for completing quality assessment checks for our Medical Legal Advisors and Consultants and to provide administrative support to our quality assessors.
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Reporting Analyst (Leeds)
Time to read article: 1 mins
We are currently recruiting for a Reporting Analyst to join our Leeds city office on a 12 month fixed term contract. As a Reporting Analyst you will be responsible for reporting and providing organisation insight using analytics methods and other data mining techniques. You will work closely with our internal teams to generate on-going and new reports where appropriate.
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Confidentiality
Confidentiality
Time to read article: 10 mins
Communicating with patients
Time to read article: 4 mins
Patients who are kept informed about their condition and are involved in deciding on the appropriate treatment are more likely to comply with the treatment you suggest, and less likely to complain if things go wrong.
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