Advice centre

Around 7% of allegations heard at fitness-to-practise hearings in 2011 were with regards to relationships with patients. As a doctor’s profession is defined by the duty of care to patients, it follows that standards of professionalism are entwined with the strength of the relationship between doctor and patient.

The GMC has revised its Confidentiality guidance for all doctors practising in the UK

The GMC has revised its Confidentiality guidance and this will come into force on 25 April 2017. Medicolegal Adviser Dr Rachel Birch explains what doctors need to know about the changes

A common dilemma on the advice line is requests for medical records by the police or social services. Senior Medicolegal Adviser Dr Pallavi Bradshaw shares her advice

You owe a duty of confidentiality to all your patients, past or present, even if they are adults who lack capacity. You may be asked to provide information from the medical records of patients who are incapable of giving consent, are aged under 18, or have died. This factsheet gives you further information about dealing with these circumstances.

Text messaging allows practices to target and contact hundreds of patients within minutes. Patients can respond by text with replies automatically forwarded to a specified email address. Many practices are signing up to using a text messaging service to inform patients of appointments, flu vaccinations, etc.