Student doctor Robert Sithole reflects on his time in OBGYN, where bedside manner is just as vital as treatment and diagnosis.

______

Working in the OBGYN department as a third-year medical student has been one of the most eye-opening and rewarding experiences for me. Every day, I get to witness the unique blend of joy, strength, and challenges that come with pregnancy, childbirth, and women’s health. It’s an area of medicine that requires not only knowledge but also a deep sense of compassion and understanding. I’ve come to realise that while medical treatment is essential, the way we interact with our patients can have just as big an impact.

Establishing connection

One of the first things I noticed is how important it is to build rapport with patients. In OBGYN, many of the situations are highly personal and sometimes overwhelming for the patients. A woman coming in for a prenatal checkup or in labor is already dealing with a lot physically and emotionally. Establishing a connection helps them feel more comfortable. I’ve found that even a small gesture, like asking how they’re feeling beyond just their symptoms, makes a big difference. Patients need to feel like they’re not just another name on the chart but a person being cared for.

Offering support

Comforting the patient is equally important. I often notice the anxiety in their faces, especially when they’re about to give birth or waiting for test results. As a medical student, I might not be leading the procedure, but my role in providing emotional support is vital. Simply being there, listening, and offering words of reassurance can calm their nerves. I’ve made it a point to gently remind them that they’re in safe hands, that the medical team is experienced, and that they will be okay. A calm tone and a few encouraging words go a long way in easing their fears.

Respect for the process

My most recent 12-hour shift in the labor department has only deepened my respect for this field and for the women who go through the birth process. Watching women endure hours of labor with resilience, determination, and courage left a lasting impression on me. Their strength in moments of pain, exhaustion, and uncertainty is nothing short of admirable. Being able to witness the birth of a child and the raw power it requires has increased my appreciation for OBGYN in ways I didn’t expect.

Keeping the patient’s spirits high, especially during difficult moments, is something I actively work on. When I was observing a normal vaginal delivery, I was struck by the intensity of the experience for the mother. It was clear that fatigue and doubt were creeping in as the labor progressed. In moments like that, offering encouragement, reminding them how strong they are, and celebrating even small progress made a noticeable difference. I’d say things like, “You’re doing amazing,” or “You’re almost there,” and I could see their determination kick back in. It’s incredible how a few positive words can give them the strength to push through.

Putting it all together

Rapport, comfort, and positive reassurance aren’t just about making the patient feel good; they also have real benefits. When patients feel calm and supported, they’re more likely to trust the medical team and follow through with advice. This cooperation makes for smoother procedures and better outcomes. In OBGYN, where emotions can run high, a solid connection can help everything run more smoothly.

Through my time in OBGYN, I’ve learned that being a good doctor isn’t just about diagnosing and treating illnesses. It’s about making patients feel safe, heard, and valued. When patients feel like they are in caring hands, their overall experience improves, and so does their health. This lesson is something I will carry with me throughout my career, no matter what field I end up in.

______

To read more student articles like this visit our student hub.